Cross-border e-commerce 9610, 9710, 9810 customs declaration mode how to choose? Choose the wrong less tax rebate a big cut (with tax rebate program)
Published: 2026-04-22

After so many years of doing cross-border e-commerce, do you know which customs declaration model you are using?

The answer from many sellers is, ”I let the freight forwarder mess with it, not really sure.”

But this is something that you can't be unclear about.

This is because the different modes of customs clearance have a direct impact:

  • Can you get an export VAT refund (the difference could be hundreds of thousands of dollars)
  • Can returns be processed across customs zones (affects operating costs)
  • Ability to benefit from platform regulatory incentives (affecting customs clearance timeliness)

Today's article helps you get to the heart of the differences between the three customs clearance models and shows you how to choose.

Let's start with a general picture

paradigmfull namesummarize in one sentenceApplicable Scenarios
9610Cross-border e-commerce direct exportB2C Small Packet Direct Mail, ClearanceSmall direct mail, SMTP/Shopee/Independent sites
9710Cross-border e-commerce exports (B2B direct exports)B2B customs declaration with full tax refundDomestic Companies Match Overseas Dealers
9810Cross-border e-commerce export (export overseas warehouse)Prepare in advance for export and sell when the goods arrive at the warehouseAmazon FBA/Shopee/Lazada Overseas Warehouse

💡 Still not sure which customs declaration mode you should choose after reading the comparison table? Or want to know how much less tax you are refunding every year with your current customs declaration mode? Immediately contact us - free diagnosis of your customs declaration mode (micro letter: qcygscszk, cell phone: 18676749275)

Detailed analysis of the three models

Model I: 9610 (cross-border e-commerce direct export)

Core features:

  • Replacement of traditional customs declarations with ”manifests” and simplification of information
  • Suitable for B2C parcels with low single-ticket value (generally below $800)
  • Buyer information is reflected in the listing
  • Fast customs clearance and low fees

Tax refund status:

state of affairsTax rebate percentage
Export through comprehensive bonded zones (e.g. Shenzhen Qianhai, Zhengzhou, Hangzhou, etc.)Refundable VAT (”levy and refund” in bonded zones)
Direct exports (non-bonded)Generally not eligible for export tax rebates

The most important policy update - 9610 Cross Customs Returns:
From 2023 onwards, the 9610 model fully supports inter-customs returns:
Goods exported from Shanghai, returns can be processed back in Shenzhen
Solved the previous pain point of ”return from where it came out”.
Significantly reduce returns processing costs for cross-platform sellers

Is it for you?

 Full/semi-managed sellers on Speedway
 Independent station parcel outlet
 Shopee/Lazada/Lazada Sellers
 Low value of single ticket, high frequency of shipments

Model II: 9710 (cross-border e-commerce export - B2B direct export)

Core features:

  • Filing on traditional customs declarations with complete information
  • B2B transactions from domestic sellers to foreign buyers/distributors
  • Support for Renminbi Settlement
  • Full access to export tax rebates

Tax refund status:

sports eventclarification
export tax rebate VAT can be refunded in full
tax rebate certificateCustoms declaration + VAT invoice + proof of foreign exchange collection
Tax Refund CycleGenerally 1-3 months

Is it for you?

 Bulk shipments to overseas distributors/buyers
 Higher value of goods (above $800)
 Desire to maximize export tax refunds
 Complete input invoices are available

Model III: 9810 (cross-border e-commerce export - export overseas warehouse)

Core features:

  • Goods are exported to overseas warehouses for stocking and then sold on local platforms
  • Declared as ”ready for export” at the time of export and no longer declared separately at the time of sale
  • Amazon FBA mainstream customs clearance

Tax refund status:

sports eventclarification
export tax rebate Refundable (claimed on export declaration)
Tax Refund TimeCan be applied for when the goods are exported, without waiting for the sale
Special AdvantagesLow financial pressure during the stocking cycle (tax refund first)

Returns Processing:

state of affairsTreatment
Overseas warehouse returnsCan be disposed of locally (destroyed/resold/repatriated)
ReturnsNeed to go through the ”cross-border e-commerce import” customs clearance process

Is it for you?

 Amazon FBA Sellers (Preferred)
 Shopee/Lazada Overseas Warehouse Sellers
 Large shipment volume and need to stabilize the logistics timeframe
 Have some financial strength to stock up

Core Comparison of Three Models

comparison term961097109810
customs declaration certificatelist of itemsa customs declaration forma customs declaration form
Amount applicableGeneral $800 or lessnot limited tonot limited to
export tax rebateConditional (requires bonded area) full rate full rate
Speed of clearanceFast (simplified declaration)moderatemoderate
Returns processingSupport for inter-customs areaTraditional Returns Processlocal treatment
Funding requirementslower (one's head)moderateHigher (stocking required)
Suitable sizesmall or medium size sellermedium-to-large scale sellermedium-to-large scale seller

What's the difference in your tax refund? A case in point

Let's say you export $1,000,000 per month, with a VAT rate of 131 TP3T and a refund rate of 131 TP3T:

Customs clearance modeRefundable VATDifference in tax refunds for the year
9610 (non-freight zone)0 dollars
9610 (Free Trade Zone)About $130,000/month
9710About $130,000/month
9810About $130,000/month

💡 Key Findings:If you are a speed seller/independent station seller who goes 9610 but does not operate in a comprehensive bonded zone, you may be missing out on a VAT refund of over 1 million dollars per year.

📞 If you are exporting more than $500,000 per month, but have never systematically evaluated the impact of your customs declaration model on your tax refunds, you are likely losing millions. Feel free to contact us for a one-on-one customs declaration mode optimization solution to help you comply with more tax refunds. (Micro letter: qcygscszk, cell phone: 18676749275)

How to choose? 3-step decision-making process

Step 1: Look at your business model

Your primary sales approachrecommended mode
B2C direct parcel post (consumer direct order)9610
B2B bulk shipments to dealers9710
Overseas warehouse stocking and then selling on the platform (FBA, etc.)9810

Step 2: Look at the value of your goods

value of a single bill of ladingrecommended mode
Small packages up to $8009610
$800 or more in bulk9710 or 9810

Step 3: See if you want a tax refund

Claims for tax refundsrecommended mode
Want to maximize export tax refunds9710 or 9810 (or 9610 via bonded area)
Tax refunds are not considered at this time. Prioritize speed.9610 Direct Mail

Special note: Mixed mode

Many sellers can actually use multiple models at the same time:

professional workCustoms clearance mode
Amazon FBA Preparation9810
SmarTone Small Packet Direct Mail9610
Shipments to B-side distributors9710

The three models can run in parallel without affecting each other, and the tax treatment is independent of each other.

Enterprise Caiying: Customs Compliance + Tax Refund Optimization Services

serviceelement
Customs clearance model diagnosisAnalyze the existing customs declaration model and assess the loss of tax refunds
9610 Tax Refund ProgramAssist in accessing the comprehensive bonded zone and enjoying the tax rebate policy
9710/9810 declarationsRegularize filing to ensure eligibility for tax refunds
Tax Return AgentFull range of agents to improve the efficiency of tax refunds
9610 Intercustoms ReturnsCompliance with cross-border return procedures

💡 Not sure whether your business is suitable for 9610, 9710 or 9810, or want to access the Comprehensive Bonded Zone to enjoy 9610 tax rebate? Contact us directly - a professional customs consultant will give you a free assessment and give you the optimal combination of customs clearance + tax rebate program.

(Micro letter: qcygscszk, cell phone: 18676749275)

Four Core Advantages of Enterprise Caiying Tax Compliance Service

🔹 1. Licensed team, compliance guarantee

Under the banner of Enterprise Caiying, we haveSelf-employed licensed accounting firmsup toTCSP Licensed Secretarial Company, Hong KongThe team consists of senior CPAs, tax accountants, and compliance experts, with an average experience ofMore than 10 years. We understand not only finance and tax, but also the business logic of cross-border e-commerce - from theHong Kong company audit and tax return, offshore exemption applicationup toU.S. Federal Tax Returns, Form 5472 Filing, Multi-State Sales Tax ComplianceThe entire process is handled by licensed professionals to ensure that each filing is legally compliant and can withstand IRS audits.

🔹 2. Digital empowerment, full visibility

allocate funds20 millionSelf-researching digital systems“E-Tron”, will be the process of tax compliance servicesStandardization, visualization. Customers can track in real time through the system:Audit report progress, tax form filing status, filing deadline reminders, history archivingand other key nodes. IntegrationAI Intelligent WarningIt automatically identifies potential tax risks (e.g. “Hong Kong company has not filed returns for many years”, “US LLC has not filed Form 5472”) and generates compliance and rectification programs, making complex financial and tax affairs clear, transparent and clear.

🔹 3. Global network, one-stop solution

groutOver 500,000+Entrepreneurial resources and domestic and international association platforms (e.g. Shenzhen Cross-border E-commerce Association, Hong Kong Chinese General Chamber of Commerce), to build a network coveringHong Kong, USA, Europe, Southeast Asiaand other mainstream markets with a network of localized tax services. Whether you needHong Kong profits tax return, US sales tax registration, European VAT compliance, or ODI filing for offshore investmentWe are a one-stop shop, no need to interface with multiple service providers, saving time, effort and worry.

🔹 4. Full-cycle accompaniment and worry-free operation

More than just “getting it done,” the service provides companies withFull life-cycle financial and tax support::

  • advanceFree diagnosis of existing tax compliance status and assessment of potential risks (e.g., “probability of offshore exemption denial”, “risk level of IRS penalties”);
  • mid-term: Assist in the completion ofAnnual Audit, Profits Tax Return, Federal Tax Return, Sales Tax Registration, Form 5472 Filingand other core obligations;
  • late stage: ProvidedResponse to tax audits, historical reporting, penalty relief applications, and structure optimization proposalsand other in-depth services to become your cross-border businessLong-term tax partnerThe
Tags:
  • Cross-border customs declaration model
  • 9710
  • #9810 Tax Refund Model
  • 9610
  • cross-border e-commerce