{"id":8596,"date":"2026-04-01T11:55:52","date_gmt":"2026-04-01T03:55:52","guid":{"rendered":"https:\/\/www.qicaiying.cn\/?p=8596"},"modified":"2026-04-01T11:55:53","modified_gmt":"2026-04-01T03:55:53","slug":"%e7%b4%a7%e6%80%a5%ef%bc%81%e4%ba%9a%e9%a9%ac%e9%80%8a%e5%8d%8f%e8%ae%ae3%e6%a0%b8%e6%9f%a5%e5%a4%a7%e8%a7%84%e6%a8%a1%e5%90%af%e5%8a%a8%ef%bc%81%e6%b3%95%e4%ba%ba%e8%a7%86%e9%a2%91","status":"publish","type":"post","link":"https:\/\/www.qicaiying.cn\/en\/archives\/8596","title":{"rendered":"Urgent! Amazon \u201cprotocol 3\u201d verification mass start! Legal person video verification, wrong answer directly sealed, sellers how to pass the customs?"},"content":{"rendered":"
\u201cMy account just operated for six months, suddenly received Amazon's \u2018Agreement 3\u2019 verification notice, corporate video verification asked nearly an hour, several questions were not answered, the account was directly deactivated ...... \u201d<\/p>\n\n\n\n
This is the most common complaint in the Amazon seller group recently, since March, Amazon launched a large-scale \u201cProtocol 3\u201d virtual identity verification for new accounts that have been in operation for about six months.focus on<\/strong>Inconsistency between place of registration and place of operation<\/strong>,Inconsistency of corporate information<\/strong>The company's financial and operational details and the use of the collection account will be verified in person. The audit requires the legal person to personally video verification, Amazon will ask in-depth questions about the company's finances, operational details and the use of the collection account, if the answer is contradictory or behavioral anomalies, it will lead to the accountdeactivate<\/strong>The<\/p>\n\n\n\n
This is not an ordinary spot check, but the platform of the authenticity of the seller's comprehensive \u201cphysical examination\u201d. Today an article to give you a thorough: \u201cAgreement 3\u201d verification in the end is what? What will the platform ask? How should you prepare?<\/p>\n\n\n\n
I. What is \u201cAgreement 3\u201d verification?<\/h2>\n\n\n\n
\u201cAgreement 3\u201d is Article 3 of Amazon's Business Solutions Agreement, which gives Amazon the right to conduct authenticity audits of seller accounts. When Amazon suspects that an account is at risk of false registration, inaccurate information, irregularities, etc., it will initiate a verification based on this clause.<\/p>\n\n\n\n
The focus of this verification:<\/p>\n\n\n\n
New accounts that have been in operation for about 6 months<\/p>\n\n\n\n
Accounts with a registered address that does not match the operating address<\/p>\n\n\n\n
Accounts whose legal person information does not match the business registration<\/p>\n\n\n\n
Accounts with frequent or unusual changes in receiving accounts<\/p>\n\n\n\n
Core purpose of verification:<\/strong>Confirm the authenticity of the seller's identity and the authenticity of the business, and combat violations such as \u201cshell accounts\u201d, \u201cfalse information registration\u201d and \u201caccount trading\u201d.<\/p>\n\n\n\n
II. Verification process: from e-mail notification to video verification<\/h2>\n\n\n\n
Step 1: Receive email notification<\/p>\n\n\n\n
Amazon will send a notification to the seller's email address, usually with a title that includes \u201cAction Required: Verify Your Account Information\u201d or \u201cVerification of your account is required under Section 3 of the Business Solutions Agreement. \u201d. The email will state that the legal entity is required to attend the video verification in person and provide a link to schedule an appointment.<\/p>\n\n\n\n
Step 2: Schedule a Video Verification Appointment<\/p>\n\n\n\n
Sellers need to book a video call time via the link within a specified period of time (usually within 7 days). When booking the appointment, you need to fill in the information such as the name of the legal entity, ID number and contact information.<\/p>\n\n\n\n
Step 3: The legal person attends the video verification in person<\/p>\n\n\n\n
Video verification usually lasts 20-60 minutes, with Amazon reviewers having a real-time conversation with the legal entity via camera, with questions covering:<\/p>\n\n\n\n
Basic company information: full name of the company, registered address, business scope, time of establishment<\/p>\n\n\n\n
Legal person identification information: name, ID number, address, contact information<\/p>\n\n\n\n
Operational details: main categories, brands, supplier information, inventory management methods<\/p>\n\n\n\n
Financial information: type of receiving account, binding bank account number, fund flow method<\/p>\n\n\n\n
Account use: whether there are multiple accounts, whether there is authorized third-party operation<\/p>\n\n\n\n
Step 4: Wait for the review result<\/p>\n\n\n\n
After the video verification is over, Amazon will notify the result by email within 1-2 weeks. If it passes, the account will be restored to normal; if it fails, the account will be deactivated and it will be extremely difficult to appeal.<\/p>\n\n\n\n
III. What circumstances are likely to lead to verification failure?<\/h2>\n\n\n\n
According to the feedback from sellers, the following situations are most likely to \u201cstep on the mine\u201d:<\/p>\n\n\n\n
1. Inconsistency between registered address and operational address<\/p>\n\n\n\n
Many sellers use a virtual address or dependent address to register their company, but the actual operation is in another city or even another country. During the video verification, the auditor will ask \u201cyour company is registered in XX, why are you in YY now?\u201d If the answer is unreasonable, it will be judged as a false registration.<\/p>\n\n\n\n
2. Incorporated persons are not familiar with the business of the company<\/p>\n\n\n\n
Part of the account of the legal person is only \u201ctitular\u201d, the actual operator is someone else. When the video verification, the legal person does not know the company's products, supply chain and finance, or the answer is contradictory to the background information, which directly leads to failure.<\/p>\n\n\n\n
3. Anomalies in collection account information<\/p>\n\n\n\n
If the store is tied to a collection account that does not match the name of the company, or if the collection account is changed frequently, it will be considered a high-risk behavior.<\/p>\n\n\n\n
4. There is a suspicion of multi-account association<\/p>\n\n\n\n
If there are multiple Amazon accounts registered under the name of the legal entity, or if there is a connection to other accounts, the auditor will focus on pursuing the matter.<\/p>\n\n\n\n
5. Falsification of information<\/p>\n\n\n\n
Any provision of false information (e.g., PS'd bills, forged IDs) will result in the account being permanently banned and funds may be frozen if discovered.<\/p>\n\n\n\n
If you still have questions about the Amazon \u201cProtocol 3\u201d verification, or need to handle the U.S. company registration, Amazon account compliance services, welcome to contact me at any time (WeChat:qcygscszk, or call cell phone: 18676749275<\/strong>).<\/strong>\u00a0<\/p>\n\n\n\n<\/figure>\n\n\n\n
Four, sellers how to smooth customs clearance? 5-step preparation method<\/h2>\n\n\n\n
Step 1: Make sure the registration information is true and consistent<\/p>\n\n\n\n
The company's registered address, operating address, and corporate ID address should be the same as far as possible.<\/p>\n\n\n\n
If there is a real inconsistency, prepare a reasonable explanation in advance (e.g., \u201cthe company is registered in A, but the business team is in B and plans to relocate in the future\u201d).<\/p>\n\n\n\n
Ensure that all information filled in the background (phone, e-mail, address) is real and verifiable<\/p>\n\n\n\n
Step 2: The legal entity must be familiar with the details of the company's operations<\/p>\n\n\n\n
It is recommended that legal persons \u201ccatch up\u201d in advance and have at least the following information:<\/p>\n\n\n\n
Full name of the company, registration number, time of registration, business scope<\/p>\n\n\n\n
Main product category, brand name, supplier name<\/p>\n\n\n\n
Inventory management method (FBA or FBM), main logistics channels<\/p>\n\n\n\n
Receiving account type (e.g. Payoneer, Miles, etc.) and binding account number<\/p>\n\n\n\n
At the time of video verification, the reviewer may ask for the following materials:<\/p>\n\n\n\n
Original legal person's identity card<\/p>\n\n\n\n
Original business license (or clear copy)<\/p>\n\n\n\n
Bank statements or proof of receiving account<\/p>\n\n\n\n
Vendor contracts or invoices (to prove business authenticity)<\/p>\n\n\n\n
Photos of office space or lease contract<\/p>\n\n\n\n
It is recommended to store the electronic version in your phone or computer ahead of time and have it ready to display.<\/p>\n\n\n\n
Step 4: Choose the right video verification environment<\/p>\n\n\n\n
Stable internet, good lighting, clean background (office or home is recommended, no cluttered background)<\/p>\n\n\n\n
The legal person himself appears in the photo, dressed appropriately<\/p>\n\n\n\n
Keep your cell phone or computer fully charged and your camera clear<\/p>\n\n\n\n
Step 5: Answer honestly, without lying or holding back<\/p>\n\n\n\n
If you are asked a question that is not clear, do not make up an answer, but rather say, \u201cI need to confirm this detail and will add it later.\u201d The consequences of lying can be more serious if you are caught.<\/p>\n\n\n\n
V. What if I have already received a verification notice, but my preparation is insufficient?<\/h2>\n\n\n\n
Don't book a video verification appointment right away!<\/strong>Amazon usually gives 7 days, so it is recommended to use these days to fully prepare. If it's too late, you can apply for an extension by replying to the email first stating that you need more time (success rate is not guaranteed, but it's worth trying).<\/p>\n\n\n\n
If authentication has failed and the account has been deactivated:<\/strong>Grievance materials can be prepared, focusing on the fact that previous inaccurate answers were due to nervousness or lack of preparation, and providing real proof of business. However, the success rate of appeals is relatively low and it is advisable to take them seriously at the outset.<\/p>\n\n\n\n
VI. What can we do for you?<\/h3>\n\n\n\n
In the face of the serious situation of Amazon's \u201cAgreement 3\u201d verification, what you need is not just an information provider, but a professional partner who really understands Amazon's rules and can help you avoid risks.<\/p>\n\n\n\n
The value that Enterprise Finance earnings can bring to you:<\/strong><\/p>\n\n\n\n
It allows you to quickly figure out the focus of the verification and how to respond to it.<\/strong> We'll help you sort through the risk points based on your account and tell you what information you need to prepare ahead of time and what questions you're likely to be pressed for.<\/p>\n\n\n\n
Getting you through U.S. company registration and compliance filings.<\/strong> If you are at risk because your registered address is not the same as your place of operation, or if you are considering registering your Amazon account with a US company, we can provide you with a complete set of solutions from US company registration, EIN application to bank account opening. We have a branch office in the US, provide real office address and legal support, so that your account can withstand the \u201cAgreement 3\u201d verification.<\/p>\n\n\n\n<\/figure>\n\n\n\n
Lets you set up an account compliance management system.<\/strong> From legal entity information filing to multi-account isolation, from collection account management to address maintenance, we will help you establish a sustainable account security system to keep you away from the risk of blocking.<\/p>\n\n\n\n
Gives you an account security backup that is always available.<\/strong> When you receive an Amazon verification notice, our team of professionals can help you pre-review your materials, simulate a video Q&A, and get you up and running.<\/p>\n\n\n\n<\/figure>\n\n\n\n
If you still have questions about the Amazon \u201cProtocol 3\u201d verification, or need to handle the U.S. company registration, Amazon account compliance services, please feel free to contact me (WeChat:qcygscszk, or call cell phone: 18676749275<\/strong><\/strong>).<\/strong>\u00a0Let us help you keep your account safe and your business long with our professional Amazon account compliance experience.<\/p>\n\n\n\n<\/figure>","protected":false},"excerpt":{"rendered":"
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