On June 22, the Shenzhen Bureau of Commerce, in collaboration with Amazon Global Selling, hosted a public livestream. The livestream sent a very clear message: the 9810 policy represents the ”innovative direction” for cross-border e-commerce exports, and Shenzhen is moving forward with the development of a 9810 tax refund support system, which is scheduled to be completed within this year.

However, the completion of system development does not mean it’s immediately ready for use. Once development is complete, there are still interdepartmental integration testing, internal testing, and rollout—a process that takes at least half a year. Until then, for most small and medium-sized sellers, the 9810 tax refund process remains a path that is ”theoretically feasible but fraught with practical hurdles.”

So here’s the question: Since the 9810 tax refund process isn’t an option for now, does that mean we have to keep paying for exports and wait to be audited?

It's not.

In addition to tax refunds, 9810 offers another tax-exempt option—no tax refund, but fully compliant; no need to wait for the system to go live—you can start right now.

A lot of people in the cross-border e-commerce business have been asking me the same question lately: “Isn’t the 9810 customs supervision model supposed to be a godsend for expanding overseas? So why, when I actually put it into practice, did my accountant end up pulling their hair out […]

It takes a Herculean effort to open a bank account in the U.S., only to receive an IRS notice or a bank freeze notice three months later—and this is not an isolated case. A FinCEN report shows that in 2025, approximately 12% of U.S. bank accounts held by nonresidents triggered a compliance review at least once a year, an increase of 4 percentage points from 2023.

With Hong Kong bank accounts, the main concern is that they might be closed due to risk control measures. With U.S. bank accounts, the real worry is that three agencies will all have their eyes on you at the same time—the IRS monitoring your transaction history, FinCEN scrutinizing your beneficial owners, and OFAC examining your counterparties.

This article provides a long-term maintenance guide for U.S. accounts, covering four key areas: five ironclad rules for maintenance, the IRS tax coordination mechanism, emergency procedures for account freezes, and a multi-pronged strategy.

Mr. Weng runs a business on Pinduoduo, selling paper products for daily use—he has his own workshop, dozens of employees, and quarterly revenue in the millions. Business is going well, but his books are a mess.

”Platform revenue goes into personal accounts, employee salaries aren’t recorded, and there are no invoices for logistics and marketing fees. He can issue special VAT invoices for purchases, but that would add a few percentage points, so he thinks it’s not worth it—”Anyway, customers don’t ask for invoices, so if I don’t issue them, I won’t have to pay taxes, right?’"

Toward the end of last year, he received a series of text messages from the tax authorities. He didn’t think much of them—until the tax bureau issued a formal notice: he had to file an amended return and pay nearly 800,000 in back taxes.

The following content is based on real client cases from Qicaiying; the data has been anonymized.

Mr. Zhang runs an Amazon business in Shenzhen, specializing in the "Premium Selection" model in the home goods category, with annual revenue of approximately 120 million.

Every year, the factory issues him special VAT invoices, but after he receives them, he just puts them in a drawer and has never used them.

”It's not that I don't know about tax refunds. It's just that the process seems too complicated, it takes too long, and I'm afraid the tax authorities will come after me—”Forget it, I'm not going through all that trouble.'"

It wasn't until Qicaiying helped him organize 18 months' worth of invoices that the 850,000 yuan tax refund was credited to his account.